Communication (COM)Exposure Quiz 12

A client who was recently diagnosed with cancer says to the nurse, “I am afraid of what will happen to me.”

Which response by the nurse is MOST therapeutic?

During health teaching, a client repeats the information incorrectly.

Which element of the communication process indicates the message was not understood?

While speaking with a client, the nurse notices that the client avoids eye contact, speaks softly, and sits with crossed arms.

What should the nurse do FIRST?

A nurse is teaching an older adult client who has hearing impairment.

Which intervention would BEST promote effective communication?

A client states, “I feel useless since I lost my job.”

Which response by the nurse demonstrates the technique of reflection?